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1) All prices are in Pounds Sterling and are quoted inclusive of VAT.

2) All products and services are subject to availability and may be withdrawn at any time. We will endeavour to keep the site fully updated with new products and removing old ones. If your order cannot be fulfilled we will notify you with an option of waiting for the product to become available or be given a full refund for the product which is unavailable.

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4) Please note that we can only offer tracking for Europe & rest of the world to UK borders only and cannot be held responsible for goods from this point onwards. If you require delivery with full tracking, please get in contact and we will quote separately

5) We reserve the right to change delivery costs and method of postage at any time.

6) Deliveries will normally be made to UK addresses within 14 days. You will be advised of any delay, or if the item is not available .

7) Payment will be debited from your account before the despatch of your purchase. We will take all reasonable care, in so far as it is within our power to do so, to keep the details of your order secure, however if we are not negligent, we cannot be held liable for any loss you may suffer, if a third party procures unauthorised access to any data you provide when accessing or ordering from our site.

8) In the unlikely event that your product is lost or damaged in transit please contact us via email. In the case of damaged goods please retain the product and contact us within 7 days of receipt.

9) Returns – Goods may be returned within 14 working days from receipt and you will receive a full refund providing that all goods are carefully repackaged and returned to us in their original packaging and in resaleable condition. You must notify us by email to obtain an authorisation code for your return. Please note we do not accept returns on personalised items unless they are faulty.

Email: jane@snapdragononline.co.uk

RETURN ADDRESS: Snapdragon, Sunnyside, Gartacharn Road, Balfron Station, Stirlingshire G63 0NH


It is advisable for you to obtain a proof of posting when returning items, as they remain your responsibility until we have received them. In the event that the goods are not in resaleable condition, we reserve the right not to provide a refund and you will be responsible for the cost of such goods being returned to you, within 28 days of our notification.

This does not affect your statutory rights.

10) Any complaints will be processed and rectified as soon as possible.

11) A confirmation email is sent to you after the placing of an order and after dispatch.

DATA PROTECTION & PRIVACY POLICY

We are committed to protecting your privacy and will only use the information we collect about you lawfully in accordance with the Data Protection Act 1998. We request your name and address to enable us to provide you with an efficient after-sales service but we WILL NOT pass your name and address to ANY third parties. If you make a purchase you will be added to a customer database for the future receipt of our printed mail-order catalogue unless you specify otherwise. If requested you may also be added to an e-mailing list to be notified of new products and special offers. We will give you the chance of refusing any marketing email from us. We hold your name, address, phone/fax number and email address. We do not hold your credit/debit card details. To contact us about privacy matters please email jane@snapdragononline.co.uk.

SATISFACTION GUARANTEED

If you are not entirely satisfied with your purchase, you can return it within 14 days of the despatch date with your receipt, providing the goods are not damaged, and you will receive a full refund. PLEASE NOTE we do not offer refunds/returns on personalised items unless they are faulty.

NOTHING IN THE ABOVE GUARANTEE AFFECTS YOUR LEGAL RIGHTS (Your statutory rights are not affected).

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CONDITIONS OF WEBSITE USE

Copyright All Web site design, text, graphics, the selection and arrangement thereof and all software compilations, underlying source code, software (including applets) and all other material on this Web site are copyright snapdragononline.co.uk and its affiliates or their content and technology providers. ALL RIGHTS RESERVED. Any use of materials on this Web site--including reproduction for purposes other than those noted above, modification, distribution, or re-publication without the prior written permission of Snapdragon is strictly prohibited.

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If you have any further queries, please contact us at valerie@snapdragononline.co.uk.

We will endeavour to respond to all complaints within 5 working days.

REFUSAL OF TRANSACTION

We reserve the right to withdraw any products from this website at any time and/or remove or edit any materials or content on this website. We may refuse to process a transaction for any reason or refuse service to anyone at any time at our sole discretion. We will not be liable to you or any third party by reason of our withdrawing any product from this website whether or not that product has been sold; removing or editing any materials or content on the website; refusing to process a transaction or unwinding or suspending any transaction after processing has begun.

DISCLAIMER

To the fullest extent permitted at law, snapdragononline.co.uk is providing this web site and its contents on an "as is" basis and makes no (and expressly disclaims all) representations or warranties of any kind, express or implied, with respect to this web site or the information, content, materials or products included in this site including, without limitation, warranties of merchantability and fitness for a particular purpose. In addition, Snapdragon does not represent or warrant that the information accessible via this web site is accurate, complete or current.

Price and availability information is subject to change without notice.

EVENTS OUTSIDE OUR CONTROL

We will not be liable or responsible for any failure to perform, or delay in performance of, any of our obligations under these terms that is caused by events outside our reasonable control (force majeure event).

A force majeure event includes any act, event, non-occurrence, omission or accident beyond our reasonable control and includes, in particular (without limitation), the following:

(a) strikes, lock-outs or other industrial action; or
(b) civil commotion, riot, invasion, terrorist attack or threat of terrorist attack, war (whether declared or not) or threat or preparation for war; or
(c) fire, explosion, storm, flood, earthquake, subsidence, epidemic or other natural disaster; or
(d) impossibility of the use of railways, shipping, aircraft, motor transport or other means of public or private transport;
(e) impossibility of the use of public or private telecommunications networks; or
(f) failure by our suppliers to supply the goods to us which are required to fulfil your order.

Our obligations under these terms are suspended for the period that the force majeure event continues, and we will have an extension of time to perform these obligations for the duration of that period. We will take reasonable steps to bring the force majeure event to a close or to find a solution by which our obligations under these terms can be performed despite the force majeure event. If we have been unable to resolve a force majeure event within three months we shall be entitled to cancel your order without penalty save for refunding to you the purchase price you have paid.

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Snapdragon social

Yesterday marked 32 years since Euan and my first date. I spent time looking through photo albums for a record of that time. There weren’t any photos - I don’t think I had a camera or the cash needed to develop photos back then - but there were a few pressed flowers. ⠀
I don’t know what they were from, I should have labelled them, but they obviously meant enough to keep. ⠀
This photo is of the little brass frame from our Flower Press kit that was the most recent Studio Box. We have a few left packed up and after that it will be repackaged as a more expensive gift version. ⠀
If you were thinking of buying one, either as a one off or as the start of a quarterly subscription you can find out more by clicking the link in my profile.
Poppies are really the best cut flowers. Especially if you are stuck inside and can watch them gradually open. All varieties work - from wild corn poppies to the flamboyant oriental poppies. ⠀
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Cut them in full bud, if you can see the petals just about to burst through that’s perfect. ⠀
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Sear the bottom inch of stem in boiling water for 5 seconds and then arrange. The lower stem will go black so best in an opaque vase. ⠀
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If you recut above the black line you need to re-sear. ⠀
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They should last 5 days. 5 days of wonder.
Yesterday was the first hot day, the first day in the garden when I didn’t feel that all my poor plants are shivering and shrinking. ⠀
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It was also the first day for weeks that I had completely clear, no plans, no work, nothing but time to potter and plant. Glorious. ⠀
What is your weekend like? ⠀
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(Today it is back to being windy but I don’t care as I’m also back at work, prepping everything so that we are ready to send out the magazine part of A Seasonal Way next week)
How do you manage different layers of privacy, vulnerability and messy beginnings online?  I was musing about this yesterday, all the different things I put out into the world - and how I choose where to post them. ⠀
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How I choose what to post here, what goes out in my general newsletter, what goes into my Studio Members Newsletter and what gets posted into my (free) closed Facebook Group Snapdragon Studio Bee. ⠀
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It’s all subtle stuff, the difference I suppose in what you would talk about in a live interview and what you would chat to the interviewer about later, off the record, over coffee. Both conversations are likely honest and true, but one might still be evolving and feel too unformed, too fragile for public consumption.⠀
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I’ve decided to document my beginnings with screen printing in the Snapdragon Studio Bee Facebook Group - it’s a really supportive group and I’ve no fear of judgment in there - if you want to join you would be really welcome. It’s thankfully not a competitive, ego driven group so I think I will feel very comfortable sharing the things that don’t work as well as those that do.
Yesterday was a stressful day.  Our big printer, which does all the textile things, keeled over with a fatal error.⠀
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Repair is seemingly not possible, replacement too expensive.  We had to take about 40% of the things we sell off various websites.  It's not ideal.⠀
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But after I'd got over the frustration of number crunching and having to cancel orders, it seemed like an opportunity really.⠀
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Val and I have been talking about screen printing since the beginning of the year - it is one of the reasons we cleared the workshop so that there is a long central working space.⠀
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I want to be able to draw directly on the screens - and play about with the technique a bit, make the results really immediate, sketched, mine.⠀
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I've ordered supplies and will be working away playing with the technique over the next week or so.⠀
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Sometimes it seems that when I don't move fast enough towards something, fate just seems to create mayhem until there are no other options left but to just ‘do it’. ⠀
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Does anyone else find that?
What is your favourite way to make a house a home? 
I'm not a tidy person - my natural persona is more like Thing 1 and Thing 2 in the Cat in the Hat, everywhere I have been, there is a trail of mess left behind. ⠀
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When I wanted to leave my job as a museum curator Euan said I could do anything I wanted to, he would always support my decision, as long as I didn't attempt to become a housewife because I would be truly terrible at it.⠀
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On Tuesdays though Izabella comes and cleans the house for us (this is why my embroidery morning is a Tuesday, so I can keep out of the way)⠀
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Walking back into the house on a Tuesday lunchtime is always such a lovely feeling - the kitchen is tidy, the floors mopped, order is restored.⠀
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I try to take advantage of the sense of homeliness by doing some of the things I am good at - arranging flowers, cooking.  Often I do so much of these faffing about domestic things that I have managed to make the kitchen a mess by the time anyone else gets home.⠀
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The plum poppies are blooming.  A week late, but here to say happy anniversary Jenny and Jeremy. #ayearinflowers #week24
How tidy are you? Do you like everything out and to hand or do you prefer clear surfaces and blank space?

It’s Tuesday today so that means my embroidery day as I build up a little collection of limited edition works which then go up into the webshop on the last Friday of each month. (Studio members get first dibs and then the link goes into my newsletter later in the day)

I took this photo yesterday afternoon of the bench that is next to my sewing machine. Untidied, un-arranged, but with rather nice light coming in the window. 
There is a half made doorstop, some piles of cut wool to be embroidered and the threads I like to have near at hand. You can see that the wall where I work used to have tiles on it, you can see that I’m neither neat nor organised. 
Showing my day - a 10 second photo, full of reality, potential, and life is what I meant when I talked about doing and Social media last week. 
#doingnotseeming
I welcomed the rain yesterday - it didn't seem so bad to be indoors proofing the final version of the A Seasonal Way magazine.⠀This goes alongside the e-course and community and is at the heart of the whole thing 🌱
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It goes to print tomorrow so I need to decide the final numbers today.  I'm not going to be able to print another run, but equally I don't want to be left with lots of copies.⠀
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So today is the last day to order to guarantee that your A Seasonal Way has a hard copy rather than a digital copy of the magazine part.⠀
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This article is about off grid holidays, why they appeal and what we get from them.  The mug in the background with coffee is by @amandabanhamceramics.⠀
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You can find out more about the A Seasonal Way course by clicking through my profile, or in the A Seasonal Way story highlight.  I would love it if you felt you could share about what I'm doing here!  The more people join in, the better the community will be.
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About Snapdragon

At Snapdragon we gently guide you through bringing the changing seasons into your daily life, helping you slow down, so that you can experience increased well being, calm and creativity.

Through our communities, both free and paid for, through Jane's writing on the blog, through carefully hand crafted gifts and activity kits, and through our online and in-person workshops we aim to bring people back in touch with the rhythms of a seasonal life.

Learn more about why here

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