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PLEASE READ OUR TERMS & CONDITIONS OF SALE PRIOR TO PURCHASING FROM OUR SITE:

1) All prices are in Pounds Sterling and are quoted inclusive of VAT.

2) All products and services are subject to availability and may be withdrawn at any time. We will endeavour to keep the site fully updated with new products and removing old ones. If your order cannot be fulfilled we will notify you with an option of waiting for the product to become available or be given a full refund for the product which is unavailable.

3) Delivery is charged at a variable rate, Within the UK standard delivery will arrive via Royal Mail 1st class. Delivery to other areas (including overseas) will be sent via Royal Mail Recorded Signed For and costs will use a weight/ size calculation.

4) Please note that we can only offer tracking for Europe & rest of the world to UK borders only and cannot be held responsible for goods from this point onwards. If you require delivery with full tracking, please get in contact and we will quote separately

5) We reserve the right to change delivery costs and method of postage at any time.

6) Deliveries will normally be made to UK addresses within 14 days. You will be advised of any delay, or if the item is not available .

7) Payment will be debited from your account before the despatch of your purchase. We will take all reasonable care, in so far as it is within our power to do so, to keep the details of your order secure, however if we are not negligent, we cannot be held liable for any loss you may suffer, if a third party procures unauthorised access to any data you provide when accessing or ordering from our site.

8) In the unlikely event that your product is lost or damaged in transit please contact us via email. In the case of damaged goods please retain the product and contact us within 7 days of receipt.

9) Returns – Goods may be returned within 14 working days from receipt and you will receive a full refund providing that all goods are carefully repackaged and returned to us in their original packaging and in resaleable condition. You must notify us by email to obtain an authorisation code for your return. Please note we do not accept returns on personalised items unless they are faulty.

Email: jane@snapdragononline.co.uk

RETURN ADDRESS: Snapdragon, Sunnyside, Gartacharn Road, Balfron Station, Stirlingshire G63 0NH


It is advisable for you to obtain a proof of posting when returning items, as they remain your responsibility until we have received them. In the event that the goods are not in resaleable condition, we reserve the right not to provide a refund and you will be responsible for the cost of such goods being returned to you, within 28 days of our notification.

This does not affect your statutory rights.

10) Any complaints will be processed and rectified as soon as possible.

11) A confirmation email is sent to you after the placing of an order and after dispatch.

DATA PROTECTION & PRIVACY POLICY

We are committed to protecting your privacy and will only use the information we collect about you lawfully in accordance with the Data Protection Act 1998. We request your name and address to enable us to provide you with an efficient after-sales service but we WILL NOT pass your name and address to ANY third parties. If you make a purchase you will be added to a customer database for the future receipt of our printed mail-order catalogue unless you specify otherwise. If requested you may also be added to an e-mailing list to be notified of new products and special offers. We will give you the chance of refusing any marketing email from us. We hold your name, address, phone/fax number and email address. We do not hold your credit/debit card details. To contact us about privacy matters please email jane@snapdragononline.co.uk.

SATISFACTION GUARANTEED

If you are not entirely satisfied with your purchase, you can return it within 14 days of the despatch date with your receipt, providing the goods are not damaged, and you will receive a full refund. PLEASE NOTE we do not offer refunds/returns on personalised items unless they are faulty.

NOTHING IN THE ABOVE GUARANTEE AFFECTS YOUR LEGAL RIGHTS (Your statutory rights are not affected).

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CONDITIONS OF WEBSITE USE

Copyright All Web site design, text, graphics, the selection and arrangement thereof and all software compilations, underlying source code, software (including applets) and all other material on this Web site are copyright snapdragononline.co.uk and its affiliates or their content and technology providers. ALL RIGHTS RESERVED. Any use of materials on this Web site--including reproduction for purposes other than those noted above, modification, distribution, or re-publication without the prior written permission of Snapdragon is strictly prohibited.

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If you have any further queries, please contact us at valerie@snapdragononline.co.uk.

We will endeavour to respond to all complaints within 5 working days.

REFUSAL OF TRANSACTION

We reserve the right to withdraw any products from this website at any time and/or remove or edit any materials or content on this website. We may refuse to process a transaction for any reason or refuse service to anyone at any time at our sole discretion. We will not be liable to you or any third party by reason of our withdrawing any product from this website whether or not that product has been sold; removing or editing any materials or content on the website; refusing to process a transaction or unwinding or suspending any transaction after processing has begun.

DISCLAIMER

To the fullest extent permitted at law, snapdragononline.co.uk is providing this web site and its contents on an "as is" basis and makes no (and expressly disclaims all) representations or warranties of any kind, express or implied, with respect to this web site or the information, content, materials or products included in this site including, without limitation, warranties of merchantability and fitness for a particular purpose. In addition, Snapdragon does not represent or warrant that the information accessible via this web site is accurate, complete or current.

Price and availability information is subject to change without notice.

EVENTS OUTSIDE OUR CONTROL

We will not be liable or responsible for any failure to perform, or delay in performance of, any of our obligations under these terms that is caused by events outside our reasonable control (force majeure event).

A force majeure event includes any act, event, non-occurrence, omission or accident beyond our reasonable control and includes, in particular (without limitation), the following:

(a) strikes, lock-outs or other industrial action; or
(b) civil commotion, riot, invasion, terrorist attack or threat of terrorist attack, war (whether declared or not) or threat or preparation for war; or
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(d) impossibility of the use of railways, shipping, aircraft, motor transport or other means of public or private transport;
(e) impossibility of the use of public or private telecommunications networks; or
(f) failure by our suppliers to supply the goods to us which are required to fulfil your order.

Our obligations under these terms are suspended for the period that the force majeure event continues, and we will have an extension of time to perform these obligations for the duration of that period. We will take reasonable steps to bring the force majeure event to a close or to find a solution by which our obligations under these terms can be performed despite the force majeure event. If we have been unable to resolve a force majeure event within three months we shall be entitled to cancel your order without penalty save for refunding to you the purchase price you have paid.

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Snapdragon social

When I was at University it was the time of the Poll Tax, an unpopular tax made even more unpopular by being implemented in Scotland a year before the rest of the UK - 'Thatcher's guinea pigs'.⁠⠀
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It was a time of demonstration and violence with 50,000 marching in Glasgow, 1 million Scots refusing to pay. ⁠⠀
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It was a time Sheriff's Officers and poind sales of possessions. ⁠⠀
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Coalition student groups were formed - Socialist and Feminist and Anarchist and so on - there were big meetings in the Union, debates about a name and a logo and a manifesto. I remember lots of young, middle class, white men talked at length.  I remember that very, very little got done - a bus was organised to take students to Glasgow for the protests. ⁠⠀
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In the meantime, up the hill from the campus, three women (I thought of them as old at the time but I'm sure they were the age I am now) simply stood outside the auctions and asked nobody to attend.  They stood by the front doors, they explained their reasons, they prevailed.  They possibly looked randomly menacing in that way middle aged women can.⁠⠀
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People calmly bought back their possessions for 50p and their debts were squared. Action, meaningful results, a recognition that the personal is political - all while the student groups still debated their slogans.⁠⠀
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I've been thinking about those women a lot recently. If they were the age I think they were, they will be queuing up for their vaccines this month.
In my happy place.⁠⠀
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In the winter months The Studio is the centre of my working life. ⁠⠀
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This was yesterday.  Trimming pieces of vintage velvet fabric for the Studio Club shop; alpaca socks drying in the dispatch room behind me (we now have size 8-10 in stock too); a roll @scottishlinen seconds to experiment with hogging the cutting table.⁠⠀
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Bright and light and inspiring.
Starting the week with a photo from last year (simply because I lost a lot of this weekend to fatigue, so didn't take a new photo.)⁠⠀
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Budgie, my beautiful and psychotic cat, with a windowsill of white amaryllis. ⁠⠀
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Worth a second outing.
The proposed airstream conversion is in for planning permission approval at the moment, so that we change change its use from (neglected) artist's workshop into beautiful holiday accommodation.⁠⠀
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In my vision for this we get to use the paid holidaymaking element to subsidise some artist's residencies - painters, writers, musicians, makers coming here to soak up the landscape and be inspired.⁠⠀
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At the moment though I'm still at the stage of answering environmental health questions about quite how loud I am in my Studio and how we will light the path to the compost loo.
Yesterday my elder daughter, who lives in London, messaged me to say that our local DPD driver Slav was being given an award by @official.dpd.uk for his outstanding service. 

It was because of the hundreds of messages that they had been sent commenting on his helpfulness, incredible good cheer, and parcel based problem solving.⁠⠀

Slav has been an important part of my lockdown life here. ⁠⠀
When roads look like this, good delivery drivers are a vital (and hopefully appreciated) part of life.⁠⠀
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As my younger daughter chimed in “Go Slav!
This photo is from last week - but I see through the gloom that it has snowed overnight .⁠⠀
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This part of the garden is outside our bedroom, the beech hedge borders the road, it used to be a drive when our bedroom was a garage.⁠⠀
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Now it has a birch tree (symbolic for me of my miscarried babies, as I had to leave their actual birch trees behind when we moved here) surrounded by lots of box grown from small plants and cuttings.⁠⠀
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We buried Jasmine, my scruffy miniature schnauzer, here in the summer, so in some ways it is becoming a garden for sitting on the bench and remembering and watching the birds.  I shall ask my ever generous  friend Nadja for some snowdrops to plant in the grass.⁠⠀
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In my mind, eventually, the box balls will become like the ones on the front of @arnemaynardgardendesign book Garden Design Details - but this year they remain unclipped. ⁠⠀
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I suspect box blight in the back garden and @jekkamcvicar points out that unclipped box does not get blight.⁠⠀
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I love old gates - particularly old gates that stand in the middle of old unused spaces, leading to nowhere, keeping nothing in.⁠⠀
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A memory of another time.
Last year - while I was dyeing socks out on my Studio deck, I was also dyeing wool yarn. ⁠⠀
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Wool dyed with docks and nettle, gorse and meadowsweet, onions and plum bark all from the garden and lane.⁠⠀
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Over the winter I gathered the wool skeins together - all the soft bright colours - and knitted myself an oversized stripy jumper. ⁠⠀
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@rhiannonconnelly described it as wearing 'a hug from my garden' and I think she was spot on. ⁠⠀
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The pattern is the 'After the Rain' sweater by @heidikdesigns but with random stripes as I wasn't sure how much of each colour I had. #aftertherainsweater
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About Snapdragon Life

At Snapdragon Life I gently guide you through bringing the changing seasons into your daily life, helping you slow down, so that you can experience increased well being, calm and creativity.

 

Learn more about why here

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