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PLEASE READ OUR TERMS & CONDITIONS OF SALE PRIOR TO PURCHASING FROM OUR SITE:

1) All prices are in Pounds Sterling and are quoted inclusive of VAT.

2) All products and services are subject to availability and may be withdrawn at any time. We will endeavour to keep the site fully updated with new products and removing old ones. If your order cannot be fulfilled we will notify you with an option of waiting for the product to become available or be given a full refund for the product which is unavailable.

3) Delivery is charged at a variable rate, Within the UK standard delivery will arrive via Royal Mail 1st class. Delivery to other areas (including overseas) will be sent via Royal Mail Recorded Signed For and costs will use a weight/ size calculation.

4) Please note that we can only offer tracking for Europe & rest of the world to UK borders only and cannot be held responsible for goods from this point onwards. If you require delivery with full tracking, please get in contact and we will quote separately

5) We reserve the right to change delivery costs and method of postage at any time.

6) Deliveries will normally be made to UK addresses within 14 days. You will be advised of any delay, or if the item is not available .

7) Payment will be debited from your account before the despatch of your purchase. We will take all reasonable care, in so far as it is within our power to do so, to keep the details of your order secure, however if we are not negligent, we cannot be held liable for any loss you may suffer, if a third party procures unauthorised access to any data you provide when accessing or ordering from our site.

8) In the unlikely event that your product is lost or damaged in transit please contact us via email. In the case of damaged goods please retain the product and contact us within 7 days of receipt.

9) Returns – Goods may be returned within 14 working days from receipt and you will receive a full refund providing that all goods are carefully repackaged and returned to us in their original packaging and in resaleable condition. You must notify us by email to obtain an authorisation code for your return. Please note we do not accept returns on personalised items unless they are faulty.

Email: jane@snapdragononline.co.uk

RETURN ADDRESS: Snapdragon, Sunnyside, Gartacharn Road, Balfron Station, Stirlingshire G63 0NH


It is advisable for you to obtain a proof of posting when returning items, as they remain your responsibility until we have received them. In the event that the goods are not in resaleable condition, we reserve the right not to provide a refund and you will be responsible for the cost of such goods being returned to you, within 28 days of our notification.

This does not affect your statutory rights.

10) Any complaints will be processed and rectified as soon as possible.

11) A confirmation email is sent to you after the placing of an order and after dispatch.

DATA PROTECTION & PRIVACY POLICY

We are committed to protecting your privacy and will only use the information we collect about you lawfully in accordance with the Data Protection Act 1998. We request your name and address to enable us to provide you with an efficient after-sales service but we WILL NOT pass your name and address to ANY third parties. If you make a purchase you will be added to a customer database for the future receipt of our printed mail-order catalogue unless you specify otherwise. If requested you may also be added to an e-mailing list to be notified of new products and special offers. We will give you the chance of refusing any marketing email from us. We hold your name, address, phone/fax number and email address. We do not hold your credit/debit card details. To contact us about privacy matters please email jane@snapdragononline.co.uk.

SATISFACTION GUARANTEED

If you are not entirely satisfied with your purchase, you can return it within 14 days of the despatch date with your receipt, providing the goods are not damaged, and you will receive a full refund. PLEASE NOTE we do not offer refunds/returns on personalised items unless they are faulty.

NOTHING IN THE ABOVE GUARANTEE AFFECTS YOUR LEGAL RIGHTS (Your statutory rights are not affected).

COPYRIGHT & TRADEMARKS, CONDITIONS OF WEBSITE USE

All website design, text, graphics, the selection and arrangement thereof and all software compilations, underlying source code, software (including applets) and all other material on this Web site are copyright snapdragononline.co.uk and its affiliates or their content and technology providers.

ALL RIGHTS RESERVED

Any use of materials on this Web site, including reproduction for purposes other than those noted above, modification, distribution, or re-publication, without the prior written permission of Snapdragon is strictly prohibited.

CONDITIONS OF WEBSITE USE

Copyright All Web site design, text, graphics, the selection and arrangement thereof and all software compilations, underlying source code, software (including applets) and all other material on this Web site are copyright snapdragononline.co.uk and its affiliates or their content and technology providers. ALL RIGHTS RESERVED. Any use of materials on this Web site--including reproduction for purposes other than those noted above, modification, distribution, or re-publication without the prior written permission of Snapdragon is strictly prohibited.

CUSTOMER SERVICES AND SUPPORT

If you have any further queries, please contact us at valerie@snapdragononline.co.uk.

We will endeavour to respond to all complaints within 5 working days.

REFUSAL OF TRANSACTION

We reserve the right to withdraw any products from this website at any time and/or remove or edit any materials or content on this website. We may refuse to process a transaction for any reason or refuse service to anyone at any time at our sole discretion. We will not be liable to you or any third party by reason of our withdrawing any product from this website whether or not that product has been sold; removing or editing any materials or content on the website; refusing to process a transaction or unwinding or suspending any transaction after processing has begun.

DISCLAIMER

To the fullest extent permitted at law, snapdragononline.co.uk is providing this web site and its contents on an "as is" basis and makes no (and expressly disclaims all) representations or warranties of any kind, express or implied, with respect to this web site or the information, content, materials or products included in this site including, without limitation, warranties of merchantability and fitness for a particular purpose. In addition, Snapdragon does not represent or warrant that the information accessible via this web site is accurate, complete or current.

Price and availability information is subject to change without notice.

EVENTS OUTSIDE OUR CONTROL

We will not be liable or responsible for any failure to perform, or delay in performance of, any of our obligations under these terms that is caused by events outside our reasonable control (force majeure event).

A force majeure event includes any act, event, non-occurrence, omission or accident beyond our reasonable control and includes, in particular (without limitation), the following:

(a) strikes, lock-outs or other industrial action; or
(b) civil commotion, riot, invasion, terrorist attack or threat of terrorist attack, war (whether declared or not) or threat or preparation for war; or
(c) fire, explosion, storm, flood, earthquake, subsidence, epidemic or other natural disaster; or
(d) impossibility of the use of railways, shipping, aircraft, motor transport or other means of public or private transport;
(e) impossibility of the use of public or private telecommunications networks; or
(f) failure by our suppliers to supply the goods to us which are required to fulfil your order.

Our obligations under these terms are suspended for the period that the force majeure event continues, and we will have an extension of time to perform these obligations for the duration of that period. We will take reasonable steps to bring the force majeure event to a close or to find a solution by which our obligations under these terms can be performed despite the force majeure event. If we have been unable to resolve a force majeure event within three months we shall be entitled to cancel your order without penalty save for refunding to you the purchase price you have paid.

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On Sunday night Euan turned to me and said “I don’t think we have ever made as much difference to the garden in such a short time.”⠀
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⁣ He was right. In October we had brought in soil to make raised beds - turning the ground slick and slippery. All winter and Spring I looked at mud and worried about all the people that I had told that there would be a garden to see in May. ⠀
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But then - dry weather, fierce cold winds and suddenly on Friday afternoon we could barrow and build and by Sunday night . . . There are the beginnings of a new productive garden - a mix of vegetables and flowers for cutting. ⠀
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As usual Euan did all the heft and heavy stuff and I planted and staked and fluffed up mulch. ⠀
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If you are coming along to A Seasonal Day on 8th May I am pleased to say that there will be a garden! ⠀
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Sometimes projects come together really quickly - one of the best things about having a small making business is that you can go from idea to having something for sale in a single day. ⠀
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This was not one of those projects - I had the idea in our busy Christmas period, took away the samples to knit while travelling in Asia in February, and yet only put the kit up on the website yesterday. ⠀
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I don't normally post many direct product shots here - but this one is special to me. I wanted to make a beginners’ knitting kit that allows people to knit something practical and quick - in this instance beautiful cotton face cloths and exfoliating cleansing wipes - and which felt substantial yet not daunting. My aim with everything is to make it easy for people to give things a go. ⠀
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And I wanted it to look beautiful and be practical and all be packaged up in way that was part of the kit. ⠀
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Everything came together earlier this week and I’m so pleased with how it looks, the squidgy cotton balls of yarn, the instruction cards and needles all in their own specially printed drawstring project bag. ⠀
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I hope you like it too.
How do you like to learn? I used to be happiest just battering on by myself, making mistakes, googling. But increasingly I find I’m preferring to be shown things by someone who knows what they are doing, to have the space to ask questions, and then to go home and try everything on my own with the option to call if I get stuck. ⠀
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I find my mind opened so much more by talking to other people - rather than beginning a project from my own limited viewpoint. ⠀
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I had a great time yesterday learning E-magazine production with Eleanor from @creativecountryside and today I’m planning to practice everything by re-formatting the guide to getting the most from your cut flowers to send out with the next newsletter. ⠀
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I also met up with @bob_sy - all arranged on an Instagram whim - and had a wonderful evening discussing kindness, connection and creativity. ⠀
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Increasingly I love being able to move beyond typed words and have great rambling conversations. Is anyone else finding the same? ⠀
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GIVEAWAY - Today I am getting the train down to Lancaster to meet Eleanor from @creativecountryside.  She is going to be showing me the ins and outs of making a magazine.⁣⠀
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I have always loved the aesthetics of Creative Countryside magazine - the solidity of it, the surety - so when the chance came up to take a masterclass in how to put it together I jumped at the opportunity.⁣⠀
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I love putting together the e-magazines for Studio Members and A Seasonal Way, but I am very aware that I am simply joining together PDFs.  I want to create something more magical, more meant.⁣⠀
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My lesson is co-inciding with suddenly having fast WiFi at home - so uploading a magazine no longer requires a drive to Stirling to poach University WiFi.  This will change Everything!⁣⠀
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This magazine is the first bumper edition of Creative Countryside, as it turns from a quarterly into a biannual publication. ⁣⠀
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I am a contributor to this edition, as well as subscribing, so I have an extra copy which I would love to give away. ⁣⠀
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Just comment here - and make sure you are following me - and we will pick a name at random next Tuesday.⁣⠀
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(The knitting is the #comfortblanketkal by @louisetilbrookdesigns which shall be my train knitting)
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I knew this greenhouse as a child. It had a grapevine then, and a lead dipping trough that was home to motherless ducklings. ⠀
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There were long snakes of terracotta pots under the staging and I got to turn the cranks to open windows in the roof. ⠀
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When it was abandoned and began to fall down we asked if we could take it and give it a new home - and now  it stands in our drive, the oldest thing here. ⠀
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Euan rebuilt it all exactly - with a new base, but with everything else original.  It turned out to be a superior form of flat pack.⠀
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This weekend I stood in the greenhouse, mid watering the seedlings that are crammed in tiers onto the staging and floor, and tried to link it back to when I was seven. ⠀
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I couldn’t. Then is was an enormous space of dust and spiders and broken glass , of benches to climb on and a cold, dark trough of water we were to stay away from. ⠀
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Now it is my garden in waiting. Waiting for May. ⠀
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I did think I should maybe plant a grape vine though.
I photographed this heart of honeysuckle on the Isle of Bute last month - a random reminder that nature is at the heart of everything that I love.⁣⠀
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Also last month, I spent a wonderful evening with my friend @hazey107 - and she told the story of why she had crossed the school playground to make friends with me 16 years ago.⁣⠀
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Seemingly I was standing waiting for the P1s to come out, my toddler on my hip.  Her bright blonde hair was full of leaves and sticks, her bare feel black with soil.  Hazel immediately felt that, with such a feral looking child, I must be her kind of person.⁣⠀
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We would have been travelling back from the field where I grew my flowers at that time, we hadn't yet found this house.⁣ I was probably worried about being the only scruffy Mum at the school gate. ⠀I never felt I did school gates very well. ⁣⠀
But hearing Hazel’s story I was so glad that I never mastered that
We are promised a dry and sunny weekend here in Stirlingshire. I have 3 days completely clear of commitments. The greenhouse is full of seedlings, the ground is dry enough to work. I have 4 tonnes of mulch in the drive. 🌱

I can barely contain my excitement. 🌱🌱 I’ve been awake since 5 (though obviously still in bed!) 🌱🌱🌱 What do you have planned for the weekend?
In February we visited Myanmar - to spend time with our younger daughter who is teaching there for a year. 
I loved the country and it has changed the way I look at many things. (1000s of feral dogs, yet no dog shit on the streets- what does that tell you about community?) On a more food based level I was just amazed by the salads and the way that plants that I would regard as ‘past it’ at home - like these mizuna gone to seed - or just not edible - like courgette leaves are used to create the most delicious and satisfying meals. 
I have written a blog with a recipe for a ‘greens’ salad with crispy shallots which is one of my favourite things to eat at the moment. You can get to it via the link in my profile. 
The other photos were taken at Nyaung Shaw market where we bought food before cooking it at the Bamboo Delight Cookery school (fantastic)
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About Snapdragon

At Snapdragon we gently guide you through bringing the changing seasons into your daily life, helping you slow down, so that you can experience increased well being, calm and creativity.

Through our communities, both free and paid for, through Jane's writing on the blog, through carefully hand crafted gifts and activity kits, and through our online and in-person workshops we aim to bring people back in touch with the rhythms of a seasonal life.

Learn more about why here

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