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PLEASE READ OUR TERMS & CONDITIONS OF SALE PRIOR TO PURCHASING FROM OUR SITE:

1) All prices are in Pounds Sterling and are quoted inclusive of VAT.

2) All products and services are subject to availability and may be withdrawn at any time. We will endeavour to keep the site fully updated with new products and removing old ones. If your order cannot be fulfilled we will notify you with an option of waiting for the product to become available or be given a full refund for the product which is unavailable.

3) Delivery is charged at a variable rate, Within the UK standard delivery will arrive via Royal Mail tracked 48. Delivery to other areas (including overseas) will be sent via Royal Mail Recorded Signed For and costs will use a weight/ size calculation.

4) Please note that we can only offer tracking for Europe & rest of the world to UK borders only and cannot be held responsible for goods from this point onwards. If you require delivery with full tracking, please get in contact and we will quote separately

5) We reserve the right to change delivery costs and method of postage at any time.

6) Deliveries will normally be made to UK addresses within 14 days. You will be advised of any delay, or if the item is not available .

7) Payment will be debited from your account before the despatch of your purchase. We will take all reasonable care, in so far as it is within our power to do so, to keep the details of your order secure, however if we are not negligent, we cannot be held liable for any loss you may suffer, if a third party procures unauthorised access to any data you provide when accessing or ordering from our site.

8) In the unlikely event that your product is lost or damaged in transit please contact us via email. In the case of damaged goods please retain the product and contact us within 7 days of receipt.

9) Returns – Goods may be returned within 14 working days from receipt and you will receive a full refund providing that all goods are carefully repackaged and returned to us in their original packaging and in resaleable condition. You must notify us by email to obtain an authorisation code for your return. Please note we do not accept returns on personalised items unless they are faulty.

Email: jane@snapdragonlife.co.uk

RETURN ADDRESS: Snapdragon, Sunnyside, Gartacharn Road, Balfron Station, Stirlingshire G63 0NH


It is advisable for you to obtain a proof of posting when returning items, as they remain your responsibility until we have received them. In the event that the goods are not in resaleable condition, we reserve the right not to provide a refund and you will be responsible for the cost of such goods being returned to you, within 28 days of our notification.

This does not affect your statutory rights.

10) Any complaints will be processed and rectified as soon as possible.

11) A confirmation email is sent to you after the placing of an order and after dispatch.

DATA PROTECTION & PRIVACY POLICY

We are committed to protecting your privacy and will only use the information we collect about you lawfully in accordance with the Data Protection Act 1998. We request your name and address to enable us to provide you with an efficient after-sales service but we WILL NOT pass your name and address to ANY third parties. If you make a purchase you will be added to a customer database for the future receipt of our printed mail-order catalogue unless you specify otherwise. If requested you may also be added to an e-mailing list to be notified of new products and special offers. We will give you the chance of refusing any marketing email from us. We hold your name, address, phone/fax number and email address. We do not hold your credit/debit card details. To request deletion of data please email Jane@snapdragonlife.com. To contact us about any other privacy matters please email jane@snapdragonlife.com.

SATISFACTION GUARANTEED

If you are not entirely satisfied with your purchase, you can return it within 14 days of the despatch date with your receipt, providing the goods are not damaged, and you will receive a full refund. PLEASE NOTE we do not offer refunds/returns on personalised items unless they are faulty.

NOTHING IN THE ABOVE GUARANTEE AFFECTS YOUR LEGAL RIGHTS (Your statutory rights are not affected).

COPYRIGHT & TRADEMARKS, CONDITIONS OF WEBSITE USE

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ALL RIGHTS RESERVED

Any use of materials on this Web site, including reproduction for purposes other than those noted above, modification, distribution, or re-publication, without the prior written permission of Snapdragon is strictly prohibited.

CONDITIONS OF WEBSITE USE

Copyright All Web site design, text, graphics, the selection and arrangement thereof and all software compilations, underlying source code, software (including applets) and all other material on this Web site are copyright snapdragononline.co.uk and its affiliates or their content and technology providers. ALL RIGHTS RESERVED. Any use of materials on this Web site--including reproduction for purposes other than those noted above, modification, distribution, or re-publication without the prior written permission of Snapdragon is strictly prohibited.

CUSTOMER SERVICES AND SUPPORT

If you have any further queries, please contact us at valerie@snapdragononline.co.uk.

We will endeavour to respond to all complaints within 5 working days.

REFUSAL OF TRANSACTION

We reserve the right to withdraw any products from this website at any time and/or remove or edit any materials or content on this website. We may refuse to process a transaction for any reason or refuse service to anyone at any time at our sole discretion. We will not be liable to you or any third party by reason of our withdrawing any product from this website whether or not that product has been sold; removing or editing any materials or content on the website; refusing to process a transaction or unwinding or suspending any transaction after processing has begun.

DISCLAIMER

To the fullest extent permitted at law, snapdragononline.co.uk is providing this web site and its contents on an "as is" basis and makes no (and expressly disclaims all) representations or warranties of any kind, express or implied, with respect to this web site or the information, content, materials or products included in this site including, without limitation, warranties of merchantability and fitness for a particular purpose. In addition, Snapdragon does not represent or warrant that the information accessible via this web site is accurate, complete or current.

Price and availability information is subject to change without notice.

EVENTS OUTSIDE OUR CONTROL

We will not be liable or responsible for any failure to perform, or delay in performance of, any of our obligations under these terms that is caused by events outside our reasonable control (force majeure event).

A force majeure event includes any act, event, non-occurrence, omission or accident beyond our reasonable control and includes, in particular (without limitation), the following:

(a) strikes, lock-outs or other industrial action; or
(b) civil commotion, riot, invasion, terrorist attack or threat of terrorist attack, war (whether declared or not) or threat or preparation for war; or
(c) fire, explosion, storm, flood, earthquake, subsidence, epidemic or other natural disaster; or
(d) impossibility of the use of railways, shipping, aircraft, motor transport or other means of public or private transport;
(e) impossibility of the use of public or private telecommunications networks; or
(f) failure by our suppliers to supply the goods to us which are required to fulfil your order.

Our obligations under these terms are suspended for the period that the force majeure event continues, and we will have an extension of time to perform these obligations for the duration of that period. We will take reasonable steps to bring the force majeure event to a close or to find a solution by which our obligations under these terms can be performed despite the force majeure event. If we have been unable to resolve a force majeure event within three months we shall be entitled to cancel your order without penalty save for refunding to you the purchase price you have paid.

Snapdragon social

Every year the sudden sink in light catches me by surprise. ⁠⁠
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Usually I first see it when I fail to take a photo. When I can't get my camera to capture what I want. When all the advances I've made in my photography get swamped by not knowing what to do to make a difference to something so ethereal.⁠⁠
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Yesterday - taking a photo of the Studio windowsill with its seed heads and berries - I hit a problem of grain.  All my images looked dull, in focus but somehow lacking light.  I randomly changed camera settings and lost half the morning peering at a screen foolishly trying to edit light back in.⁠⁠
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In the end I messaged my friend Rebecca @poshyarns - whose photos capture light in the most beautiful way. She called me back and talked me through, and even gave me the confidence to ditch my tripod. ⁠⁠
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And suddenly the light came back into my photos and the murk was gone. ⁠⁠
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If Rebecca ever decides to teach I will be right at the head of the queue.⁠
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#howihueit #simpleandstill #capturequiet #beautyyouseek #calm_collected #aseasonalway #aseasonalshift #cornersofmyworld #slowlived #slowandsimpledays #quietchaotics #ihaveathingwithwindows #ofsimplethings #beautyinsimplicity #floralstories #allthingsbotanical #underthefloralspell #slowfloralstyle #petalsandprops #nestandflourish #livethelittlethings #thehappynow #ihavethisthingwithflowers #moodforfloral #cornersofmyhome #aseasonalway #slowlivingforlife #aflowerfilledlife
Kat @katgoldin took this photo of me a few weeks ago on a photoshoot that consisted of her telling me to 'just do the things you do and ignore me'.⁠⁠
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Despite having been friends for ages, she had never seen me embroider - the buzz and shimmy of the needle on fabric. ⁠⁠
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Sometimes seeing things through other people's eyes helps you see them anew yourself. Kat's joy in the emerging lines helped me see that what I've created here in the studio is a very special and precious thing.⁠⁠
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The doors to the Studio Club - which is basically a seasonal exploration of all that goes on here - open again in a few weeks time.  You can sign up to get a personal invite via my profile. ⁠⁠
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You can see how good I am at 'ignoring' - my face is quite clearly mid laughter.⁠⁠
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This is perhaps a bit of a downbeat photo for my 1000th post. messy faded daisies in the Studio Meadow.⁠⁠
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But I think it pretty much sums up what I hold dear - imperfect, natural, wild.⁠⁠
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Today my elder daughter graduates from drama school (a year late), in two days time my younger daughter turns twenty one. ⁠⁠
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A weekend of reflection, celebration and joy lies ahead.
The last of the dahlias. They are declining with the light. ⁠⁠
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Though you can't see in the photo the doubles all have that mucky chicken bum at the back and the singles have dropped their petals.⁠⁠
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The best things in the garden at the moment are the sanguisorbas - bought from @quirkybirdgardener in the summer - and settling in so well that one is now as tall as me.⁠⁠
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They've always been one of my favourite cut flowers - these white ones remind me a little of of lambs tails.
Home⁠
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After an incredibly inspiring couple of weeks. ⁠
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We ended up our holiday at Camp Goodlife @thegoodlifesoc - where it seemed that every single person we spoke to was making a positive change in the world. From creating new ways of running restaurants to connecting people to the land to making beautiful clothes to teaching children about growing food. 
And for everyone, these changes were centred around joy. ⁠
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I loved our trip but I’m so excited about getting back into the Studio this morning. 

📷 @katgoldin
Thistledown is so beguiling. ⁠
The soft cream catching the light, waiting for goldfinches to alight. ⁠
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I’m heading to Hawarden today to join the lively people at @thegoodlifesoc and teach about foraged colour and dyeing socks with all kinds of plants. I’m hoping to be able to harvest some thistles as they give a particularly beautiful mustardy yellow.
Though I grew lots and lots of straw flowers for Christmas wreaths back when I had a proper commercial flower business,  it was only this year that I slowed down enough to really see them. ⁠
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I’d assumed that they wouldn’t be good for insects until fully out - flat dulled daisies, past the point of picking - but actually wasps seem to pollinate them when they are still tightly furled. ⁠
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This patch was wasp central for weeks. ⁠
A few butterflies flitted about, but mainly wasps⁠
I am somebody who needs distance to see a bigger picture. ⁠
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For the past couple of months I’ve been really struggling with where Snapdragon Life is, and how to get from here to where I want it to be. ⁠
I filled books and books with notes but was going round in circles - unable to commit to anything with the kind of conviction a small business needs. It was all too fuzzy somehow. ⁠
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Now I am away from the Studio. ⁠
Right in the middle of two weeks of walking and eating and photographing gardens and meeting friends and suddenly it is all much clearer. ⁠
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I now have 5 sentences written in my phone notes and a high clear soaring route to take. ⁠
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The multi talented @katgoldin took this photo of me in the Studio before I left - part of a photo shoot that took almost three years to actually schedule because I will do almost anything to avoid being in front of a camera.
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About Snapdragon Life

At Snapdragon Life I gently guide you through bringing the changing seasons into your daily life, helping you slow down, so that you can experience increased well being, calm and creativity.

 

Learn more about why here

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