Seasonally inspired things to Make, Learn & Do.

Terms and conditions

PLEASE READ OUR TERMS & CONDITIONS OF SALE PRIOR TO PURCHASING FROM OUR SITE:

1) All prices are in Pounds Sterling and are quoted inclusive of VAT.

2) All products and services are subject to availability and may be withdrawn at any time. We will endeavour to keep the site fully updated with new products and removing old ones. If your order cannot be fulfilled we will notify you with an option of waiting for the product to become available or be given a full refund for the product which is unavailable.

3) Delivery is charged at a variable rate, Within the UK standard delivery will arrive via Royal Mail 1st class. Delivery to other areas (including overseas) will be sent via Royal Mail Recorded Signed For and costs will use a weight/ size calculation.

4) Please note that we can only offer tracking for Europe & rest of the world to UK borders only and cannot be held responsible for goods from this point onwards. If you require delivery with full tracking, please get in contact and we will quote separately

5) We reserve the right to change delivery costs and method of postage at any time.

6) Deliveries will normally be made to UK addresses within 14 days. You will be advised of any delay, or if the item is not available .

7) Payment will be debited from your account before the despatch of your purchase. We will take all reasonable care, in so far as it is within our power to do so, to keep the details of your order secure, however if we are not negligent, we cannot be held liable for any loss you may suffer, if a third party procures unauthorised access to any data you provide when accessing or ordering from our site.

8) In the unlikely event that your product is lost or damaged in transit please contact us via email. In the case of damaged goods please retain the product and contact us within 7 days of receipt.

9) Returns – Goods may be returned within 14 working days from receipt and you will receive a full refund providing that all goods are carefully repackaged and returned to us in their original packaging and in resaleable condition. You must notify us by email to obtain an authorisation code for your return. Please note we do not accept returns on personalised items unless they are faulty.

Email: jane@snapdragononline.co.uk

RETURN ADDRESS: Snapdragon, Sunnyside, Gartacharn Road, Balfron Station, Stirlingshire G63 0NH


It is advisable for you to obtain a proof of posting when returning items, as they remain your responsibility until we have received them. In the event that the goods are not in resaleable condition, we reserve the right not to provide a refund and you will be responsible for the cost of such goods being returned to you, within 28 days of our notification.

This does not affect your statutory rights.

10) Any complaints will be processed and rectified as soon as possible.

11) A confirmation email is sent to you after the placing of an order and after dispatch.

DATA PROTECTION & PRIVACY POLICY

We are committed to protecting your privacy and will only use the information we collect about you lawfully in accordance with the Data Protection Act 1998. We request your name and address to enable us to provide you with an efficient after-sales service but we WILL NOT pass your name and address to ANY third parties. If you make a purchase you will be added to a customer database for the future receipt of our printed mail-order catalogue unless you specify otherwise. If requested you may also be added to an e-mailing list to be notified of new products and special offers. We will give you the chance of refusing any marketing email from us. We hold your name, address, phone/fax number and email address. We do not hold your credit/debit card details. To contact us about privacy matters please email jane@snapdragononline.co.uk.

SATISFACTION GUARANTEED

If you are not entirely satisfied with your purchase, you can return it within 14 days of the despatch date with your receipt, providing the goods are not damaged, and you will receive a full refund. PLEASE NOTE we do not offer refunds/returns on personalised items unless they are faulty.

NOTHING IN THE ABOVE GUARANTEE AFFECTS YOUR LEGAL RIGHTS (Your statutory rights are not affected).

COPYRIGHT & TRADEMARKS, CONDITIONS OF WEBSITE USE

All website design, text, graphics, the selection and arrangement thereof and all software compilations, underlying source code, software (including applets) and all other material on this Web site are copyright snapdragononline.co.uk and its affiliates or their content and technology providers.

ALL RIGHTS RESERVED

Any use of materials on this Web site, including reproduction for purposes other than those noted above, modification, distribution, or re-publication, without the prior written permission of Snapdragon is strictly prohibited.

CONDITIONS OF WEBSITE USE

Copyright All Web site design, text, graphics, the selection and arrangement thereof and all software compilations, underlying source code, software (including applets) and all other material on this Web site are copyright snapdragononline.co.uk and its affiliates or their content and technology providers. ALL RIGHTS RESERVED. Any use of materials on this Web site--including reproduction for purposes other than those noted above, modification, distribution, or re-publication without the prior written permission of Snapdragon is strictly prohibited.

CUSTOMER SERVICES AND SUPPORT

If you have any further queries, please contact us at valerie@snapdragononline.co.uk.

We will endeavour to respond to all complaints within 5 working days.

REFUSAL OF TRANSACTION

We reserve the right to withdraw any products from this website at any time and/or remove or edit any materials or content on this website. We may refuse to process a transaction for any reason or refuse service to anyone at any time at our sole discretion. We will not be liable to you or any third party by reason of our withdrawing any product from this website whether or not that product has been sold; removing or editing any materials or content on the website; refusing to process a transaction or unwinding or suspending any transaction after processing has begun.

DISCLAIMER

To the fullest extent permitted at law, snapdragononline.co.uk is providing this web site and its contents on an "as is" basis and makes no (and expressly disclaims all) representations or warranties of any kind, express or implied, with respect to this web site or the information, content, materials or products included in this site including, without limitation, warranties of merchantability and fitness for a particular purpose. In addition, Snapdragon does not represent or warrant that the information accessible via this web site is accurate, complete or current.

Price and availability information is subject to change without notice.

EVENTS OUTSIDE OUR CONTROL

We will not be liable or responsible for any failure to perform, or delay in performance of, any of our obligations under these terms that is caused by events outside our reasonable control (force majeure event).

A force majeure event includes any act, event, non-occurrence, omission or accident beyond our reasonable control and includes, in particular (without limitation), the following:

(a) strikes, lock-outs or other industrial action; or
(b) civil commotion, riot, invasion, terrorist attack or threat of terrorist attack, war (whether declared or not) or threat or preparation for war; or
(c) fire, explosion, storm, flood, earthquake, subsidence, epidemic or other natural disaster; or
(d) impossibility of the use of railways, shipping, aircraft, motor transport or other means of public or private transport;
(e) impossibility of the use of public or private telecommunications networks; or
(f) failure by our suppliers to supply the goods to us which are required to fulfil your order.

Our obligations under these terms are suspended for the period that the force majeure event continues, and we will have an extension of time to perform these obligations for the duration of that period. We will take reasonable steps to bring the force majeure event to a close or to find a solution by which our obligations under these terms can be performed despite the force majeure event. If we have been unable to resolve a force majeure event within three months we shall be entitled to cancel your order without penalty save for refunding to you the purchase price you have paid.

Snapdragon social

Between the plum trees and the studio is a sloping space that was created when we flattened a patch of land to build. It is a mix of subsoil, rocks and odd seams of rich pasture land. ⠀
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As grass began to grow there about 7 years ago,  I sowed a perennial meadow mix, I planted lots of random plants from the cutting beds, I worked without a plan, without knowing what would thrive and what would gently vanish. ⠀
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Now there is minimal gardening involvement - I try and keep the nettles from taking over, we dig out brambles - and in the autumn and winter I lure the chickens there to scratch out patches of bare soil for the wildflower seeds. ⠀
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It’s a patchy space, caught on the cusp of abandonment - but it is the most beautiful space in the garden, buzzing with insects, rustling with birds. ⠀
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Low light, bright petals, setting sun. ⠀
A couple of days ago I got a message from a friend asking what I thought about all the 'picking wild flowers' photos on here and the fact that a country style magazine was promoting it as a
My Gran had hangers like these.  Knitted from odds and ends of wool, hanging softly squashed together in the big dark wardrobe in her bedroom.⁠⠀
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My cousin and I would take the fancy silky 1960s dresses from them and transform ourselves into glamorous detectives, spying on passers-by from behind the net curtains, making notes.⁠⠀
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Now the hangers are my favourite things to make from wool scraps - each takes 37 grams of wool and you only need to be able to do a plain stitch to make it. ⁠⠀
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As well as being chock full of nostalgia for me, they are also the most practical kind of hanger, as the garter stitch keeps even the flimsiest of straps in place so clothes don’t end up on the floor.
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This week's business improvement was deciding to make the postcards that go in with orders more useful, getting Kate Stockwell to turn them into activity cards for me. ⁠⠀
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This is the first, going out with orders from today.⁠⠀
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I’m always amazed at how many plants from sunnier climes take to the garden. ⠀
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Sicilian honey garlic - Nectaroscordum siculum - is one of the plants that grow in rows in the orchard - ghosts of the flower field, buzzing with bees, happy in grass, a strong whiff of onion as I pass. ⠀
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This month I’ve been experimenting with solar dyeing- using plants and sunlight and a jar to dye wool on the windowsill. 
I was amazed at what bright shades were possible and at how easy and self contained it turned out to be. 
It was part of the Studio Membership mini “Introduction to plant dyes” course but I’ve also put together a kit in the shop with full instructions and everything you need to get started with solar dyeing wool (there are mini skeins in the kit). The photo is my drying rack on the dye deck - part of the studio where I used to prep flowers when I sold them. 
The wood rack used to be for shoes and wellies.
Inspired by @josephinepbrooks I’m still using this time for some serious decluttering of my business - looking hard at which parts have descended over the years into one of those drawers stuffed full of things.  Which bits are muddled, useless, impossible to open without everything falling out. 
Last week was the turn of the blog - so many out of date things, so many broken links, pretty much impossible to browse. 
Now it’s been sorted out - David and @fuzzyjill at Fuzzy Lime helped me divide it into sections and now it’s all easily accessible from the navigation bar.

So if you are looking for tutorials, nature notes, gardening, recipes or musings on life you can find them without scrolling through hundreds of pages. 
And - as always seems to happen when you  declutter - I’m suddenly full of ideas for things to write about, so that I can fit them nicely into my new space! 
The poppies are from Friday’s blog about how they make wonderful cut flowers.
Another week. Another new morning 
I was chatting to a friend yesterday about what was the best thing about running my own business - and I decided that it was probably being excited about each day and all the things I want to do. ⠀
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That I now rarely need to force myself. ⠀

Today it’s finishing off this week’s Studio Members lesson about solar dyeing and putting together these activity postcards which I am getting printed to go out with orders. ⠀
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What are you looking forward to doing today?
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About Snapdragon

At Snapdragon we gently guide you through bringing the changing seasons into your daily life, helping you slow down, so that you can experience increased well being, calm and creativity.

Through our communities, both free and paid for, through Jane's writing on the blog, through carefully hand crafted gifts and activity kits, and through our online and in-person workshops we aim to bring people back in touch with the rhythms of a seasonal life.

Learn more about why here

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