Our current lead time is 2-3 working days

Frequently asked questions

Why did you start a membership scheme?

Our Snapdragon team of five have been creating personalised bespoke gifts for the past ten years.

We love our jobs, we love designing and making and we love connecting with our customers - because personalised gifts are so…well, personal!

But what we’ve wanted to do for some time is sell direct to our customers, and cut out the middleman. It’s easier for us and, more importantly, it allows us to offer our customers unbeatable prices.

As an added bonus, having a community of members makes it really easy for us to find out what our customers love, and what you’d love us to make in future!

With enough members on board, we can look at creating special limited editions, collaborations and making a whole load of really cool things.

Our members will be a huge part of our future growth and success, which is really exciting.

What’s the catch?

There really isn’t one - by harnessing the collective buying power of our members, and only making what they want, we can cut waste and offer incredible workshop prices, taking away all the layers of retail margins and added costs.

There is a three month minimum membership, which I guess you could call a catch, but the value on offer far outweighs this small commitment.

What do I get for my money?

Being a member of the Snapdragon club gets you workshop prices on everything you buy within your monthly allowance, and first dibs on a whole load of new products and limited editions from Snapdragon and other showcased brands.

You also get free access to a growing library of downloadable products and can sign up to receive gifts of photo samples.

You have the opportunity to sign up to receive personalised photo samples free of charge.

Is the Snapdragon Club a subscription?

No - Snapdragon is a membership, not a subscription - you get to choose when to buy and what to shop for, and we will only send you things that you have ordered.

Are there any restrictions?

Each membership comes with a shopping allowance, which limits the value of full-price products you can buy at workshop prices each month. This allowance rolls over and accrues from month to month and is available as long as you are an active member. Extra allowance can be purchased on an ad hoc basis is required in specific months.

The only restriction to how much of this allowance can be spent in a single month is in December, when only two months’ allowance can be spent at workshop prices. Because we make everything to order, we need to make sure we can cope with the workload and maintain quality and delivery times for Christmas.

How can you offer products at such low prices?

We’re hoping that the Snapdragon membership fees will eventually pay salaries and development expenses. By making products to order, cutting out waste, and avoiding retail middlemen we can pass on enormous savings to our members. By listening to what members want to buy we can be much more targeted in our product development and future plans, which makes our business more efficient and cost-effective.

Can I buy Snapdragon Products at full price?

Of course, and many people still do if they’re looking for a one-off gift. But it’s well worth having a think about the gifts you might buy in future, and whether it’s actually better value to become a member, even if it’s just for a few months.

Why can I see two prices for each product?

Each Snapdragon product has two prices - one a regular shop price for people who don’t want to take out membership yet, and a members-only workshop price for people who have signed up to become members of our club.

What is the regular price and how is it calculated?

The regular price is the shop price for our products - the price that they sell for in other places. It includes mark-ups for things like retail margin, commission, transport and marketing. Even at full price, we think our products are really good value.

What is the workshop price?

We’ve calculated the exact cost of making every product - materials, labour, packaging and VAT, and that’s the workshop price. It includes no profit or mark up.

I am a member - why do I still have to pay postage charges?

The workshop price doesn’t include shipping, that’s an extra cost that we have to pass on to you as there’s no profit for us to offset this cost against! We’ve tried to keep it as reasonable as possible, and keep it simple by making it the same for every order. You can save on shipping charges by ordering multiple items in one shop – a good way to make use of your membership allowance, which carries over each month.

What is my shopping allowance?

As a Snapdragon member you can buy up to £150 worth of goods (at retail price value) but at the much lower workshop prices - the shopping basket will work this out for you automatically so you don’t need to do the maths!

Why do I have a shopping allowance?

Snapdragon’s membership gives you access to fantastic products at a really transparently low workshop price - this doesn’t have a mark-up included, so doesn’t include the costs of technology, marketing, people, designers, photography, product development or customer service. We have carefully calculated what shopping allowance will make us viable as a business, and save you a massive amount of money, even including shipping costs and membership fees.

What happens if I buy less than my shopping allowance?

As long as you are still an active member your allowance will simply roll over into the next month and accrue. So if you spend £100 of your £150 allowance in May then your June allowance will be £200.

The exception to this is December where we have decided to restrict the available allowance to two months so that we can manage the increased workload in the run-up to Christmas. It’s a great incentive to get started with Christmas shopping in October or November, or spread it out over the year! Any unused allowance in December will simple roll over into January.

Can I buy more in value than my shopping allowance?

Yes - once you have spent your allowance you can buy extra allowance on a month by month basis.

How and when do I pay for membership?

Simply click on and complete your details – as long as there’s a membership in your basket, the checkout will work out your workshop prices so you can start shopping straight away.

Memberships will automatically renew at the end of the membership period, but you can opt out at any point after the 3 month minimum.

How do I cancel my membership?

To cancel your next renewal simply go to your member profile and click the button to end your membership. Cancelling your membership means that any unused allowance will expire, so you might want to use it up first!

Snapdragon social

Did you have a good Easter break?  We went to Spain to visit our eldest daughter and came back late last night, possibly actually early this morning. ⠀
The Tuesday after Easter is always an important date for me, for even though my baby birds have flown the nest, I still get the new term feeling. And the term between Easter and summer is always a busy one, so much to fit in! ⠀
The start of a new week⠀
The start of a new season. ⠀
The start of a new planner, new journal. ⠀
New plans, new pens, new garden to plant. ⠀
These pheasants eye narcissi - with their perfect eye liner - are flowering under the plum trees in the orchard. The perfect morning commute.
On Sunday night Euan turned to me and said “I don’t think we have ever made as much difference to the garden in such a short time.”⠀
⁣ He was right. In October we had brought in soil to make raised beds - turning the ground slick and slippery. All winter and Spring I looked at mud and worried about all the people that I had told that there would be a garden to see in May. ⠀
But then - dry weather, fierce cold winds and suddenly on Friday afternoon we could barrow and build and by Sunday night . . . There are the beginnings of a new productive garden - a mix of vegetables and flowers for cutting. ⠀
As usual Euan did all the heft and heavy stuff and I planted and staked and fluffed up mulch. ⠀
If you are coming along to A Seasonal Day on 8th May I am pleased to say that there will be a garden! ⠀
Sometimes projects come together really quickly - one of the best things about having a small making business is that you can go from idea to having something for sale in a single day. ⠀
🧶 ⠀
This was not one of those projects - I had the idea in our busy Christmas period, took away the samples to knit while travelling in Asia in February, and yet only put the kit up on the website yesterday. ⠀
I don't normally post many direct product shots here - but this one is special to me. I wanted to make a beginners’ knitting kit that allows people to knit something practical and quick - in this instance beautiful cotton face cloths and exfoliating cleansing wipes - and which felt substantial yet not daunting. My aim with everything is to make it easy for people to give things a go. ⠀
And I wanted it to look beautiful and be practical and all be packaged up in way that was part of the kit. ⠀
Everything came together earlier this week and I’m so pleased with how it looks, the squidgy cotton balls of yarn, the instruction cards and needles all in their own specially printed drawstring project bag. ⠀
I hope you like it too.
How do you like to learn? I used to be happiest just battering on by myself, making mistakes, googling. But increasingly I find I’m preferring to be shown things by someone who knows what they are doing, to have the space to ask questions, and then to go home and try everything on my own with the option to call if I get stuck. ⠀
I find my mind opened so much more by talking to other people - rather than beginning a project from my own limited viewpoint. ⠀
I had a great time yesterday learning E-magazine production with Eleanor from @creativecountryside and today I’m planning to practice everything by re-formatting the guide to getting the most from your cut flowers to send out with the next newsletter. ⠀
I also met up with @bob_sy - all arranged on an Instagram whim - and had a wonderful evening discussing kindness, connection and creativity. ⠀
Increasingly I love being able to move beyond typed words and have great rambling conversations. Is anyone else finding the same? ⠀
GIVEAWAY - Today I am getting the train down to Lancaster to meet Eleanor from @creativecountryside.  She is going to be showing me the ins and outs of making a magazine.⁣⠀
I have always loved the aesthetics of Creative Countryside magazine - the solidity of it, the surety - so when the chance came up to take a masterclass in how to put it together I jumped at the opportunity.⁣⠀
I love putting together the e-magazines for Studio Members and A Seasonal Way, but I am very aware that I am simply joining together PDFs.  I want to create something more magical, more meant.⁣⠀
My lesson is co-inciding with suddenly having fast WiFi at home - so uploading a magazine no longer requires a drive to Stirling to poach University WiFi.  This will change Everything!⁣⠀
This magazine is the first bumper edition of Creative Countryside, as it turns from a quarterly into a biannual publication. ⁣⠀
I am a contributor to this edition, as well as subscribing, so I have an extra copy which I would love to give away. ⁣⠀
Just comment here - and make sure you are following me - and we will pick a name at random next Tuesday.⁣⠀
(The knitting is the #comfortblanketkal by @louisetilbrookdesigns which shall be my train knitting)
I knew this greenhouse as a child. It had a grapevine then, and a lead dipping trough that was home to motherless ducklings. ⠀
There were long snakes of terracotta pots under the staging and I got to turn the cranks to open windows in the roof. ⠀
When it was abandoned and began to fall down we asked if we could take it and give it a new home - and now  it stands in our drive, the oldest thing here. ⠀
Euan rebuilt it all exactly - with a new base, but with everything else original.  It turned out to be a superior form of flat pack.⠀
This weekend I stood in the greenhouse, mid watering the seedlings that are crammed in tiers onto the staging and floor, and tried to link it back to when I was seven. ⠀
I couldn’t. Then is was an enormous space of dust and spiders and broken glass , of benches to climb on and a cold, dark trough of water we were to stay away from. ⠀
Now it is my garden in waiting. Waiting for May. ⠀
I did think I should maybe plant a grape vine though.
I photographed this heart of honeysuckle on the Isle of Bute last month - a random reminder that nature is at the heart of everything that I love.⁣⠀
Also last month, I spent a wonderful evening with my friend @hazey107 - and she told the story of why she had crossed the school playground to make friends with me 16 years ago.⁣⠀
Seemingly I was standing waiting for the P1s to come out, my toddler on my hip.  Her bright blonde hair was full of leaves and sticks, her bare feel black with soil.  Hazel immediately felt that, with such a feral looking child, I must be her kind of person.⁣⠀
We would have been travelling back from the field where I grew my flowers at that time, we hadn't yet found this house.⁣ I was probably worried about being the only scruffy Mum at the school gate. ⠀I never felt I did school gates very well. ⁣⠀
But hearing Hazel’s story I was so glad that I never mastered that
We are promised a dry and sunny weekend here in Stirlingshire. I have 3 days completely clear of commitments. The greenhouse is full of seedlings, the ground is dry enough to work. I have 4 tonnes of mulch in the drive. 🌱

I can barely contain my excitement. 🌱🌱 I’ve been awake since 5 (though obviously still in bed!) 🌱🌱🌱 What do you have planned for the weekend?

About Snapdragon

At Snapdragon we gently guide you through bringing the changing seasons into your daily life, helping you slow down, so that you can experience increased well being, calm and creativity.

Through our communities, both free and paid for, through Jane's writing on the blog, through carefully hand crafted gifts and activity kits, and through our online and in-person workshops we aim to bring people back in touch with the rhythms of a seasonal life.

Learn more about why here